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As a preferred Amazon partner, Hotel Genie is seamlessly integrated with Alexa devices, offering an ideal solution for your guests to interact through both voice and touch.
Built in the cloud and survivable on premise, Hotel Genie will provide your Hotel or Casino with a suite of communications services that enhances the guest experience, drastically reduces telecom costs, increases staff efficiencies, and drives new revenue streams.
Room Phones: Softphone on Tablets or the Guests mobile device, traditional Analog or SIP phones, or both.
SMS & In-App Messaging: Communicate with a single guest or groups, broadcast emergency messages.
e911 Service: Comply with new 911 regulations on any PBX
Respond to Guest Requests: Immediate notification and comprehensive reporting metrics on response times and common requests
Generate Revenue: Premium placement of on and off property venues
Integration: Add Hotel Genie voice services to other hospitality apps
Hotel Genie’s team of industry experts have design and deployed Hospitality voice solutions for decades at some of the biggest and most notable brands in the industry. Our approach is simple. Reduce cost and enhance the guest experience!