By consenting to Hotel Genie’s messaging services as part of your stay at one of our partner customers you may receive SMS messages in response to, or use of, services you are using such as food or housekeeping delivery, hotel information, or emergency updates from the property. Messages will automatically cease upon your check-out from the property and unless separately authorized by you, there will be no further messages. 

If you wish to unsubscribe from receiving messages, reply with STOP to any mobile message sent from us or use the unsubscribe link provided in any of our messages. There is no cost to you the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at Support@Hotelgenie.App for more information.