☎  Call us: (702) 820-1400

Self-service technology for hotels & casinos

Request a demo →

HotelGenie

Solutions ▾

Guest experienceGuest Room PhoneThe room line on any device, no appGuest Mobile AppBranded app from a QR code or linkIn-Room TabletsBedside phone, compendium and menuAlexa In-Room VoiceVoice and touch in every roomGuest MessagingTwo-way SMS and in-app chat Phones & operationsCloud PBXExtensions, call routing, number portingOperator ConsoleEvery room and every call on one screeneSIM Business LinesA hotel line on your team's own phoneAI ConciergeRequests routed and tracked to doneHousekeeping & MaintenanceTickets straight to staff mobilesFood & BeverageRoom service from any device Safety & revenueE911 / NG911Kari's Law-ready, room-level locationEmergency AlertsReach your team in secondsGuest MarketingTurn screens into revenueIntegrations & APIPMS, POS, locks, AI and more

Industries ▾

Hotels & ResortsReplace the PBX, keep the serviceCasinosBuilt for multi-tower resortsSenior LivingSimple for residents, faster for staff

Resources ▾

Watch the videoSee HotelGenie in actionKari's Law for hotelsWhat every GM needs to knowPhone system cost per roomWhat drives the pricePBX replacement checklistPlan your switch step by step

About

Contact

Request a demo
Room PhoneCloud PBXeSIM LinesAlexaGuest AppE911AI ConciergeMessagingHotelsCasinosSenior LivingIntegrationsAboutContact

Request a demo

See HotelGenie in action

Book a personalized HotelGenie demo and see how one cloud platform puts the hotel room phone on guests' own devices, connects in-room tablets and Alexa, and routes every guest request and E911 alert to the right staff member.

Pick a demo time ↓ ▶  Watch the video
HotelGenie guest services on a guest's mobile phone

What you'll see

A walkthrough built around your property

We'll show the HotelGenie features that matter most to your hotel, casino or senior living community, including:

  • The no-app room phone running on a guest's own mobile device
  • The hospitality softphone on an in-room tablet
  • Alexa in-room voice for guest requests
  • Guest messaging by SMS and in-app chat
  • E911 service and staff emergency alerts
  • Service requests delivered to staff mobile devices

Prefer to talk first? Call us at (702) 820-1400 or email info@hotelgenie.app.

Request your demo

☎ Call (702) 820-1400Talk to our team now✉ info@hotelgenie.appSend your property name and room count, and we'll set up your demo

FAQ

Demo questions

Related: Guest room phone · Alexa in-room voice · E911 / NG911

Who should join a HotelGenie demo?

Anyone who owns guest experience, operations or technology at your property is a good fit, such as the general manager, IT director, front office or rooms leader, and safety or security staff. HotelGenie touches the room phone, guest messaging, service requests and E911, so it helps to have those perspectives in the room.

Can the demo be tailored to a casino or senior living community?

Yes. Every HotelGenie demo is personalized, so we focus on the features that matter to your type of property. Hotels, casinos and senior living communities each get a walkthrough built around how their guests or residents and staff actually communicate.

Will you show how HotelGenie works with our current phone system?

Yes. Share how your property handles room phones and 911 calling today and we'll show where HotelGenie fits. Options include the softphone on in-room tablets and guests' own devices, analog or SIP handsets connected through Voice Bridge, and E911 service on your existing PBX.