Integrations · API

Hotel software integrations and API, built for hospitality

Already have a guest services app? Add HotelGenie voice, E911 and messaging to it through our API — and connect HotelGenie to the property systems your teams already run.

Request a demo Talk to our team

HotelGenie API integrating voice and E911 services into existing hospitality software

Integration categories

Every system behind your front desk

HotelGenie fits into your existing technology stack instead of replacing it, so guests get one connected experience and staff keep the tools they know.

PMS

Property management systems

Connect to your PMS so HotelGenie works alongside the system that runs your front desk, supporting experiences like mobile check-in and upsell.

POS

Point of sale

Connect to your POS so room service and dining orders placed through HotelGenie fit the way your outlets already work.

Access

Door locks

HotelGenie supports door lock integration, bringing room access into the same guest experience.

Voice

Phone systems / PBX

Works with phone systems over T1, PRI or SIP, and supports analog or SIP handsets through HotelGenie Voice Bridge.

Operations

Ticketing & work orders

Ticketing, dispatch and inventory keep guest requests moving from the moment they're made to completion.

API

Guest apps

Add HotelGenie voice, E911 and messaging to your existing hospitality guest app through the HotelGenie API.

Ask us about your specific PMS, POS and lock vendors.

HotelGenie API

Add voice, E911 and messaging to your guest app

If you already offer a hospitality guest services app, you don't need to start over. HotelGenie Voice Services can be added to your existing apps, so guests get calling, safety and messaging inside the experience they already use.

HotelGenie voice services inside your existing guest app
E911 support for calls placed from the app
Guest messaging alongside voice
Keep your app, your brand and your guest relationship

HotelGenie voice services added to an existing hospitality guest app via API

What you get

One platform, connected to everything

Integrations let HotelGenie extend the investments you've already made instead of adding another silo.

Voice in your app
HotelGenie voice services inside your guest app.

E911 built in
Emergency calling support delivered through the API.

Guest messaging
Add HotelGenie messaging to your existing experience.

Door lock integration
Bring room access into the guest journey.

Mobile check-in & upsell
Support check-in and upsell offers on mobile.

T1, PRI or SIP
Works with phone systems over T1, PRI or SIP.

FAQ

Integration & API questions

Can HotelGenie add voice and E911 to our existing guest app?

Yes. HotelGenie Voice Services, including E911 support and messaging, can be added to an existing hospitality guest services app through the HotelGenie API. Guests get those capabilities inside the app you already offer.

Does HotelGenie integrate with our PMS and POS?

HotelGenie is designed to connect to your PMS and POS so it works alongside the systems your teams already use. Contact us with your specific PMS, POS and lock vendors and we'll walk through how HotelGenie fits your property.

Does HotelGenie work with our existing phone system?

Yes. HotelGenie works with phone systems over T1, PRI or SIP. It also supports analog or SIP handsets through HotelGenie Voice Bridge, so you can keep existing room phones where guests expect them.

What other property systems can HotelGenie connect to?

Beyond PMS, POS and phone systems, HotelGenie supports door lock integration, mobile check-in and upsell, and ticketing, dispatch and inventory. Together these let one platform handle guest communications and the operations behind them.

Ready when you are

Connect HotelGenie to your stack.

Book a personalized demo and we'll show you how HotelGenie integrates with your guest app and property systems.

Request a demo Call (702) 820-1400