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Self-service technology for hotels & casinos

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Solutions ▾

Guest experienceGuest Room PhoneThe room line on any device, no app Guest Mobile AppBranded app from a QR code or link In-Room TabletsBedside phone, compendium and menu Alexa In-Room VoiceVoice and touch in every room Guest MessagingTwo-way SMS and in-app chat Phones & operationsCloud PBXExtensions, call routing, number porting Operator ConsoleEvery room and every call on one screen eSIM Business LinesA hotel line on your team's own phone AI ConciergeRequests routed and tracked to done Housekeeping & MaintenanceTickets straight to staff mobiles Food & BeverageRoom service from any device Safety & revenueE911 / NG911Kari's Law-ready, room-level location Emergency AlertsReach your team in seconds Guest MarketingTurn screens into revenue Integrations & APIPMS, POS, locks, AI and more

Industries ▾

Hotels & ResortsReplace the PBX, keep the service CasinosBuilt for multi-tower resorts Senior LivingSimple for residents, faster for staff

Resources ▾

Watch the videoSee HotelGenie in action Kari's Law for hotelsWhat every GM needs to know Phone system cost per roomWhat drives the price PBX replacement checklistPlan your switch step by step

Room Phone Cloud PBX eSIM Lines Alexa Guest App E911 AI Concierge Messaging Hotels Casinos Senior Living Integrations About Contact

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See the HotelGenie hotel communications platform

See how HotelGenie's cloud voice and guest communications platform brings the room phone, Alexa in-room voice and guest services to the devices guests already use.

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Explore the platform

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Each part of HotelGenie works on its own or together on one platform.

Guest room phone

The hospitality softphone puts the room phone on in-room tablets or guests' own mobile devices, with no app to download.

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Alexa in-room voice

HotelGenie integrates with Alexa devices, so guests can interact with in-room services by voice as well as touch.

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In-room tablets

A branded tablet becomes the room phone, digital compendium and service menu in one, with space for scrolling imagery and promotions.

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See it running at your property.

Book a personalized HotelGenie demo built around your rooms, staff and guests.

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