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Self-service technology for hotels & casinos

In-room tablets · Bedside displays

The in-room hotel tablet that's also the room phone

HotelGenie Phones and Tablet Displays put calling, room service, housekeeping, concierge tips and your latest offers on one branded bedside screen. Guests get one-touch access to every hotel service; you retire the handset, the binder and the paper menu.

HotelGenie in-room hotel tablet showing the room phone and guest service buttons

What's on the screen

Everything a guest reaches for, one tap away

Each button on the bedside tablet replaces something guests used to hunt for: the handset, the dining card, the compendium on the desk. You choose the buttons and what they do.

Voice

Call any department

The tablet is a full hospitality softphone. Guests reach the front desk, room service or concierge with one touch, and staff see the room number and guest name on every call.

Dining

Room service

Guests browse the menu and place room service orders right from the bedside screen, without waiting on hold for the kitchen.

Requests

Housekeeping

Towels, pillows or a fix in the room: requests go straight to the right staff member's mobile device the moment the guest taps.

Explore

Concierge & local attractions

Concierge information and nearby attractions live on the screen, so guests can plan their evening without calling down or leaving the room.

Compendium

Hotel info, always current

A digital compendium replaces the printed binder: hours, amenities and house information that you can update without reprinting a page.

Revenue

Promotions

Scrolling imagery and marketing messages showcase your restaurants, spa and events, plus premium placement for nearby venues.

Branded HotelGenie bedside tablet with custom guest service buttons

Your brand, your buttons

A bedside screen that looks like your hotel

The tablet carries your logo and your imagery, not ours. Decide which services appear, what each button does and which offers scroll across the screen, so the experience feels native to your property.

  • Your logo and images on the screen
  • Custom buttons and functions for the services you offer
  • Digital compendium in place of the printed binder
  • Scrolling imagery and advertising for your venues

One device, many jobs

What the bedside tablet replaces

A single HotelGenie display takes over work that used to need separate hardware, print runs and phone calls.

The room handset
The tablet is the room phone, so there is no separate handset to buy or maintain.

The PBX behind it
Cloud voice removes on-site PBX equipment, wiring and upgrade cycles.

The printed compendium
House information lives on screen and stays up to date.

Paper menus
Guests order room service directly from the tablet.

"Can you send up..." calls
Service requests route straight to staff mobiles instead of tying up the desk.

Static tent cards
Scrolling promotions put your venues in front of every guest.

Tablet and mobile, together

The same room line on the guest's own phone

HotelGenie is the industry's only hospitality softphone for both tablets and mobile devices. Guests who step away from the bedside can scan a QR code or tap a link and carry the room phone with them, with no app and no login.

  • Room and extension identified automatically
  • Staff see the room number and guest name, and outbound calls show the hotel's number
  • Voice Bridge switches to cellular when Wi-Fi is weak
  • Cloud-built with local survivability during network outages
HotelGenie guest services and room phone on a guest's mobile device

FAQ

In-room tablet questions

Related: Guest room phone · Room service · Guest marketing

Can an in-room tablet replace the hotel room phone?

Yes. HotelGenie runs a full hospitality softphone on the tablet, so guests can call the front desk, room service and other departments with one touch. Staff see the room number and guest name on each call, and you no longer need a separate handset or on-site PBX in the room.

Can the tablet be branded for our hotel?

Yes. HotelGenie tablet displays carry your logo and images, and you choose the custom buttons and functions guests see. The screen can also show a digital compendium, scrolling imagery and advertising for your own venues.

Does it work with guests' own phones too?

Yes. HotelGenie is a hospitality softphone for both tablets and mobile devices. Guests scan a QR code or tap a link to use the same room line on their own phone, with no app to download and no login, and the room and extension are identified automatically.

What happens to tablet calls if the Wi-Fi drops?

HotelGenie is built in the cloud with local survivability, which keeps calling available during a network outage. On mobile devices, Voice Bridge switches calls between the app and the cellular network when Wi-Fi or data is weak.

See it at the bedside

One screen for calls, service and sales.

Book a personalized demo to see the HotelGenie in-room tablet working as the room phone, compendium and ordering hub.